Privacy Policy

Welcome to Paevo. This Privacy Policy explains how Paevo Corp. ("Paevo", "we", "us", or "our") collects, uses, shares, and protects information in connection with our website, application, and related revenue leakage and billing audit services (collectively, the "Services").

Paevo provides business-to-business (B2B) software designed to help finance teams and operators identify pricing drift, billing anomalies, and revenue leakage. By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

We collect information that you provide to us directly, information we collect automatically when you use our Services, and information from third parties.

We use the information we collect for the following business and operational purposes:

• Operating the Services: To authenticate users, provide the platform, process data uploads, and generate free scans or detailed audit reports.
• Improving the Services: To analyze usage trends, debug errors, train our automated normalization systems, and improve the accuracy of our revenue leakage models.
• Processing Payments: To facilitate transactions for paid reports and enterprise services.
• Customer Support: To respond to inquiries, troubleshoot issues, and provide technical assistance.
• Security and Fraud Prevention: To monitor for unauthorized access, abuse, and security vulnerabilities.
• Communications: To send transactional notices (e.g., audit completion, account updates, security alerts) and, where legally permitted, to send marketing or promotional materials related to Paevo. You may opt out of marketing communications at any time.
• Legal Compliance: To comply with applicable legal obligations and enforce our Terms of Service.

We do not sell your personal information, nor do we share it with data brokers or third parties for cross-context behavioral advertising. We may share information under the following circumstances:

• Service Providers: We share data with trusted third-party vendors who provide services on our behalf, such as cloud infrastructure hosting, analytics, communications, and payment processing (e.g., Stripe).
• With Your Authorization: We may share information as explicitly instructed or authorized by you.
• Business Transfers: If Paevo is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be shared or transferred as part of that transaction.
• Legal and Safety Requirements: We may disclose information if reasonably necessary to comply with a legal obligation, regulatory request, or valid legal process; to enforce our agreements; or to protect the rights, property, or safety of Paevo, our users, or others.

We retain personal information and uploaded business data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

• Uploaded Files: Raw uploaded CSV files and similar data uploads are automatically deleted from our active processing servers immediately after your audit report is generated.
• Account and Report Information: Aggregate reports, outputs, and account information are retained for the lifetime of your active account so you may access your historical data.
• Legal and Transactional Records: Retained as required to comply with tax, legal, and accounting obligations.

When data is no longer needed, we securely delete or de-identify it.

We implement reasonable administrative, technical, and organizational measures to protect the information we collect and process. However, no internet transmission or electronic storage system is 100% secure. We cannot guarantee absolute security. You are responsible for protecting your account credentials and ensuring you have the appropriate rights and security clearances to upload your company's billing or CRM data to our platform.

Paevo operates primarily in Canada and the United States. Information we collect may be transferred to, stored, and processed in jurisdictions other than the one in which you reside, including by our service providers.

For users located in the European Economic Area (EEA) or the United Kingdom (UK), your data may be transferred outside of your jurisdiction. We ensure appropriate safeguards are in place for such transfers. Data Processing Agreements (DPAs) incorporating Standard Contractual Clauses (SCCs) are available for our enterprise customers upon request.

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information or account closure.
• Opt out of marketing communications by following the "unsubscribe" link in our emails.

To exercise these rights, or to request the deletion of your account and associated data, please contact us at the email address below. We will respond to your request in accordance with applicable law.

Our Services are designed strictly for business professionals and are not directed at children under the age of 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post the updated policy on this page and update the "Last Updated" date. If we make material changes, we may notify you via email or through a notice on the platform.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Paevo Corp.
Email: contact@paevo.co
Address: 17 Tobias Lane, Barrie, ON L9J 0T8